

Dr. Northup facilitating
Angela Law, RN presenting on "Child CAHPS Excellence Always-Every Patient and Family Every Time"
Objectives: At the conclusion, the participant should be able to:
1) EXPLAIN what is CAHPS; 2) DESCRIBE why CAHPS is important; 3)DISCUSS what evidence-based tactics affect performance; 4) DISCUSS how we can improve and sustain excellence.
Questions and answers will allow for audience participation.