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November 7, 2014 @ 7:30 am CST
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SHH Ob/Gyn Grand Rounds

Excellence in the Patient Experience

SHH Lecture Hall At the conclusion, the participant should be able to:

1) DISCUSS why increased individual efforts are needed in healthcare organizations today to improve communication; 2) IDENTIFY not only what we say can make a difference, but what we do to ensure understanding is as critical; 3) DEMONSTRATE how to use RELATE and Words that Work for surgical setting to narrate your care; 4) DEMONSTRATE how you can Partner with Your Patients to ensure their understanding. Questions and answers will allow for audience participation.

Pensacola, Florida
Ascension Sacred Heart Health System
  • 1 AMA

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